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about upgrading your BIOS, you can find them here. |
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General
FAQ's |
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What is the
BIOS Recovery Center? |
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Where can I
find the telephone number for technical sales or technical
support ?
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What will I
receive from the BIOS Recovery Center? |
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What information
will I need to provide so I can order a ROM BIOS chip replacement
from eSupport? |
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BIOS FAQ's |
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Why should
I consider upgrading the BIOS on my PC? |
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What is the
BIOS? |
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How will I
know if my Flash ROM (BIOS) chip is corrupted? |
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Motherboard
FAQ's |
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Where can I
locate the model number of my motherboard? |
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Question:
What is the BIOS Recovery Center? |
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Answer: The BIOS Recovery Center can help you immediately if
you need a ROM BIOS chip replacement for your motherboard. Whether
it be due to an improper FLASH upgrade process, a BIOS "Check
Sum Error", a surge or spike or a virus corruption.
With more than 12 years experience in the BIOS upgrade and replacement
business, the BIOS Recovery Center is the only choice. The BIOS Recovery
Center is the exclusive authorized AwardBIOS upgrade company. Our
motto is service, support and more support. We're here for you when
you need us most.
Just provide us the simple information that we need to know about
your motherboard and we'll have an official licensed BIOS upgrade/replacement
kit shipped out to you the very *same day. |
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Question:
Where can I find the telephone number for technical sales or technical
support? |
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Answer:
We're sorry, but the BIOS Recovery Center does not provide telephone
assistance at this time. We have streamlined the online order entry
process to make it very easy to choose the correct BIOS replacement.
We feel that it's best to let our customers place orders on their
own terms. Research shows that the majority of the BIOS Recovery Center
customers place orders at night, or on the weekends. As an added benefit,
our customers can use our Live BIOS Messenger to receive instant sales
assistance provided by our technicians. We also believe that we can
provide more thorough support to our customers via e-mail. We have
a large knowledge base of information in our FAQ section. Most customers
agree that e-mail correspondence is very helpful. The alternative
would be waiting on hold for 30 minutes, while listening to canned
music, hoping that someone will field your call. Who needs long distance
phone bills and a small window of calling times ? Our e-mail support
staff is efficient and knowledgeable. All e-mails will be returned
within 24 hours. |
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Question:
What will I receive from the BIOS Recovery Center? |
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Answer: When you order a ROM BIOS chip replacement/upgrade
from the BIOS Recovery Center, you can be assured that you are receiving
the absolute latest in BIOS technology. All of our upgrades are put
through an extensive three-tier QA process and are shipped to you
with the latest PC technology. |
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Each
BIOS UPGRADE KIT includes: BIOS
Chip or Flash Diskette Chip
Puller Tool Easy
to read and use installation instructions Technical
Support Available Exclusive
SPECIAL OFFERS for our other products |
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Question:
What information will I need to provide so I can order a ROM BIOS
chip replacement from the BIOS Recovery Center? |
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Answer: You'll need to know the following information:
Motherboard manufacturer's name i.e., ABIT, ASUS, BIOSTAR
Motherboard model number i.e., AB-BH6, P2B-F, M6TBA |
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Question:
Why should I consider upgrading the BIOS on my PC? |
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Answer: The BIOS is like a handshake between your PCs hardware,
software and operating system. Inevitably, you will need to upgrade
the BIOS on your PC in order to maintain or obtain compatibility
with the PC industries latest hardware and operating systems.
Here are the top reasons to upgrade the BIOS on your PC.
- Support for larger Hard Drives
- Upgrading to a newer Operating System
- Support for CPU upgrades
- Installation of new hardware
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Question:
What is the BIOS? |
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Answer:
BIOS is an acronym for Basic Input Output System.
The BIOS on a PC is often referred to as FIRMWARE, which is
software that is programmed onto a Read Only Memory (ROM) chip.
The function of the BIOS is to initialize the motherboard hardware
and other peripherals, and loading the operating system. Many of the
Plug-n-Play and Power Management functions are handled by the BIOS.
The BIOS has specific functions, often referred to as BIOS "
I/O functions" or "calls", which the operating system
and application software uses to carry out tasks or get information
on system resources. The BIOS then communicates directly with the
hardware to carry out the functions. This is how the BIOS isolates
the details of a particular hardware implementation from the operating
system or application software.
The BIOS is very specifically designed to the hardware platform. A
BIOS designed for one system generally will not operate properly (if
at all) on another system unless the two systems are identical in
design. Simply put, the BIOS is like a "fingerprint".
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Question:
How will I know if my Flash ROM (BIOS) chip is corrupted? |
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Answer:
Most commonly, something has gone wrong when attempting to "flash"
update to the BIOS ROM. Common causes are: Installing
the incorrect BIOS
Interrupting the installation process
Here are the symptoms: Nothing will appear on the screen
when the system is reset after the failed flash
Some systems may display a simple "BIOS Checksum" error and halt
Some systems may issue a series of beeps from the speaker, and
may access the floppy drive, but nothing else. |
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Question:
Where can I locate the model number of my motherboard? |
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Answer:
The model number can be located in various places on the motherboard.
Click here to see some examples...
NOTE: The model number is NOT located on the ROM BIOS chip.
The information that is printed on the ROM BIOS chip is for royalty
tracking purposes only. |
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